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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Permissions Required t...
Microsoft Dynamics CRM (Archived)

Permissions Required to view System Job Duplication Detection

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Posted on by Robert50 210

User A selected some contacts then used the detect duplicates option to generate a report.  This generated a System Job: Duplicate Detection: Active Contacts report.  User A can view the report just fine but when another non-admin user B attempts to view the report, they get a permission error.

"Access is Denied  You do not have enough privileges to access the Microsoft Dynamics 365 object or perform the requested operation."

User A is the owner, so what permission do I need to assign to user B in order to give them access?

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  • Robert50 Profile Picture
    Robert50 210 on at
    RE: Permissions Required to view System Job Duplication Detection

    There was no logs or details with the error.  I will try setting the system job permissions under the customization tab, I did not see that before.

  • Verified answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Permissions Required to view System Job Duplication Detection

    and for system job - you can find the privilege as "system job" under customization tab.

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Permissions Required to view System Job Duplication Detection

    Hi Robert,

    did you get option to download the logs once you get the error? it will tell you exactly what is missing and from where.

  • Robert50 Profile Picture
    Robert50 210 on at
    RE: Permissions Required to view System Job Duplication Detection

    There is only one business unit so both are in the same BU.  I'm not even sure what privilege under their security role is needed to view the duplicate system job.  Gave them read BU access for the report privilege but it didn't help.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Permissions Required to view System Job Duplication Detection

    Hi,

    if B is in the same Business Unit => Business unit permission level

    if B is in the parent BU = BU and Child BU permission level

    or maybe A can share the report with B

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