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Dear All
I am unable to create packing Slip for a particular Sales Order, All Packing Slip options are disabled.
Find Below screenshot for your reference
Hi,
What is the sales order type?
Is this a journal?
If so, can you change the sales order type?
Best regards,
Ludwig
Thanks for the prompt response
it is already Sales Order Type
Hi, Please check if the customer is 'Invoicing and Delivery on hold'.
Customer > Invoicing and delivery on hold. Change the field value to 'None'.
its all ready set to NO
Can you please also confirm if - this sales order is on hold?
Sales and marketing/Common/Sales orders/Open sales orders for customers on hold
and also check
https://community.dynamics.com/ax/f/microsoft-dynamics-ax-forum/240210/picking-list-and-packing-list-registration---buttons-disable/661767
Hi Waseem,
Can a colleague of yours create and post the packing slip?
Wonder if this is a user rights issue.
please note that this SALES ORDER Is not on hold and Ludwig i also checked with my login and others
In this case it might be a good idea contacting a developer who could help you debugging this issue.
It might be a system modification that is responsible for this especially if your colleagues experience the same issue.
It seems like the something in the Sales order is changed and require re-confirmation. Could you please check if the confim button is enabled on first tab.
Dear Abdual Aziz
the confirmation button is also disabled
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