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Incompatible Device. Use Notepad application to read cards for this device.

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Posted on by dibblm

Good day all. I am new to this Company and know NOTHING about GP. Which seems to have and overlay from a Company called Cogsdale??? This software is being replaced within the coming months so it doesn't make sense for me to learn too much about it. However I do have and error I have to fix in the meantime. Without paid support from either Company this my only logical choice for a quick fix..

We have a credit card reader (mag stripe reader) that when a user runs a card through, GP throws the following error. Incompatible Device. Please use Notepad application to read cards for this device.

If opening notepad to scan to the reader reads fine. It just doesn't work through GP.. By the way.. This is GP 2010 if that helps any.

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RE: Incompatible Device. Use Notepad application to read cards for this device.

Hi There, I just seen your post, I am assuming that by now your software has been replaced, is that correct?