Release product is not working

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Posted on by Rafael Araujo

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The option to release a product in a company is not working for some products. I checked the product setup, but is ok. Some products is working and anothers aren't working. What could be?

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André Arnaud de Cal... 304,500 Super User 2026 Season 1 on at

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Hi Rafael,

Can you explain if you get an error message or not? What exactly do you mean with "aren't working"?

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Rafael Araujo 189 on at

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I didn't get error message. Just the product do not show in "Released products".

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André Arnaud de Cal... 304,500 Super User 2026 Season 1 on at

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Hi Rafael,

In that case, have a look at the form Open product releases, which can be found in Product Information Management > Periodic tasks. If those items appear on this form, you can actually open the Infolog per item to see what might be wrong.

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Rafael Araujo 189 on at

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Thank you André!

The problem was in number sequence.

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