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Microsoft Dynamics AX (Archived)

Release product is not working

Posted on by 170

The option to release a product in a company is not working for some products. I checked the product setup, but is ok. Some products is working and anothers aren't working. What could be?

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  • Suggested answer
    Rafael Araujo Profile Picture
    Rafael Araujo 170 on at
    RE: Release product is not working

    Thank you André!

    The problem was in number sequence.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: Release product is not working

    Hi Rafael,

    In that case, have a look at the form Open product releases, which can be found in Product Information Management > Periodic tasks. If those items appear on this form, you can actually open the Infolog per item to see what might be wrong.

  • Rafael Araujo Profile Picture
    Rafael Araujo 170 on at
    RE: Release product is not working

    I didn't get error message. Just the product do not show in "Released products".

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,280 Super User 2024 Season 2 on at
    RE: Release product is not working

    Hi Rafael,

    Can you explain if you get an error message or not? What exactly do you mean with "aren't working"?

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