RMS 3.0 When is it becoming available or is it just hype?

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Posted on by Damien Heenan

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About 6 months ago I was contacted by a Microsoft Partner, who was talking alot about all the things that RMS Store Operations 3.0 will be able to do. Now it is 6 months later we are not working with that partner any more and I can not find any information about Microsoft Dynamics Retail Management System Store Operations 3.0. We are currently holding off on several software purchases to enhance RMS 2.0 in hopes that 3.0 would contain several of these, but without a release date we are just blowing in the wind. Any information would be greatly appreciated.

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Community Member Microsoft Employee on at

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Re: Re: Re: RMS 3.0 hype?

Brad,

In regards to 2.When losing network connectivity.....

We have had some luck chaning the configuration from (local) to 127.0.0.1, in the Store Operations Administrator. Only works on the Database computer.

Brian

ARS
Brad Grandorff 150 on at

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Re: Re: RMS 3.0 hype?

It was released, and it is available for download, but difficult to get to. I have installed recently. It appears it fixes several bugs that we were concerned with.
1. When a layaway is created, it is possible in 2.0 to take a payment, even though you had not sold anything in the layaway. The money was not applied to the layaway, and in essence, the layaway wasn't tracked, and the money was somewhat "lost". This version fixes that.
2. When losing network connectivity, the POS system would crash with a SQL error, even though we used local only databases. Microsoft tried to resolve this numerous times. POS 2009 doesn't seem to have the same issue.
It's a much nicer interface. But, they missed the boat in some areas.
Hennepin 145 on at

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Re: RMS 3.0 hype?

A quick Google search says it was released August 1, 2009. I think we'll let it age for six months before we give it a go.
-Todd
Damien Heenan 120 on at

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Re: Re: Re: Re: RMS 3.0 hype?

Does anyone have a release date for POS 2009? Last I heard it was August 2009, but haven't heard anything yet. I have contacted my partner, but they are not sure and will be looking into it for us. I am looking to get the system requirements and a trial version to evaluate if it is a better solution for us.
Thanks for any information anyone can provide.
Damien
Community Member Microsoft Employee on at

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Re: Re: Re: RMS 3.0 hype?

[quote user="milesb"]
Joey, Nick & Brandon:

You should be maintaining a relationship with a current RMS partner/reseller so you can obtain the latest official information about RMS. And yes, take some with a grain of salt.

According to the latest partner webinar sessions POS2009 is scheduled for general release in August 2009. This is a single site product only; it is *not* a replacement for RMS 2.0 multi-store/HQ installations. There is *no* POS2009 to HQ interface; POS2009 and HQ *will not* work together.

Unofficially... my guesstimate is that multi-store POS2009 and the *promised* HQ replacement will not be available for 12 to 18 months after the release of POS2009 in August.

The recommendation for multi-store/HQ users from Microsoft is to stay with RMS 2.0 until the multi-store version of POS2009 is released. The "proof" of Microsoft's committment to keeping RMS 2.0 current and moving forward is the recent release of SP3.

(There are/will be third party HQ-type products available for use with POS2009. As a reseller I would not recommend these solutions to our accounts).

HTH

Aloha,

Miles

Pacific Computer Systems

Miles Baidack

Supporting Business Since 1985

Phone: (808)395-8156 or (808)277-8156

[/quote]

Miles,

Great post and it's pretty accurate! I have been told the exact same thing execpt in addition they are working on the interface from the POS2009 to their Supply Chain Management software package. That is what they plan to do.. Good old microsoft, but a company then destroy their product and then make theirs work as did the prior product did. They are going about it a very half a#$ way from what i see. No clear cut plan. Makes me nervous that they are going to make a single product then try to make it interface with one of their others. Hope I am wrong but if history is any indicator it make me nervous. I am looking to other solutions since hearing about this tranasction from RMS 2.0 fowared.

Great Post!

Mike
Simon Merritt 2,270 on at

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Re: RMS 3.0 When is it becoming available or is it just hype?

I have just download a trial copy from the following location:-
http://www.cts-retail.com/main.php?page=Microsoft-Dynamics-POS2009
Our supplier has told us that it will be available August 1st 2009. I am very impressed with it so far.
scoady 110 on at

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Re: Re: RMS 3.0 hype?

Todd:

I am an RMS partner working in the Duluth, MN area. I would be VERY willing to support your RMS installation.

Sue

Coady Software Support

(218) 940-5152
Hennepin 145 on at

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Re: RMS 3.0 Hype?

My sales rep sent me a list of features that were deleted from POS2009.

Cashier messages are no longer a feature.
Net display (customer facing display that uses a second LCD display) was cut but it sounds like they will making it apart of the initial release because of partner feedback.
Accounts receivable, this is no longer a feature however they have released a free add-on that you can use to accomplish this.
Calendar of events, no longer a feature
Direct integration with Crystal reports is no longer support (you could still create crystal reports but you will not be able to access them the same way).
The internet orders feature in POS is gone (can still be integrated with e-commerce systems, just not with this function).
Macros are gone - the new touch UI can do most of what macros could do.
Hopefully this will help someone decide if they want to go through with the upgrade.
-Todd
Hennepin 145 on at

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Re: RMS 3.0 Hype?

Mile,
This week Minnesota makes Hawaii look cold and dry. We're facing temperatures in the mid 90s with high humidity. There has to be some counter to the -40º temps in the depths of winter.
We're a on shop stop, so the POS2009 site limitations aren't an issue. My biggest conerns will be what features are deleted and the ever important cost. We're a nonprofit theater and even in the best of times budgets are tight. We definitely won't buy this year as it's not budgeted and I go by the rule 'don't buy v1.0.' But next fiscal year we may pick it up if there's some must-have feature that the shop wants and the economy turns around.
And thanks for the support offer-I may take you up on that at some point. In the meantime I've got a company a couple of hours from here that's getting me a quote on the upgrade, but it never hurts to have an alternative in your back pocket. I've never tried these guys before, so they could turn out to be as unreliable as our previous provider. And remote support is remote support. A little VPN and RDP action or a web session and you're off to the races.
-Todd
milesb 300 on at

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Re: RMS 3.0 hype?

Todd:

I would love to be your go-to guy for RMS if you really cannot find someone in your area. What a connection: Waikiki Beach to Minneso-cold! And we never charge more than $50 for mailing sales brochures!

Seriously, please contact me off-line if you would like to discuss this. We do quite a bit of remote support with both local and mainland accounts. No accounts on Mars at present.

And remember... the initial release of POS2009 is specifically for single site businesses. If you are running multiple sites you have to stay with RMS for now. There are some third party products offering multi-site capabilities for POS2009 but none have been thoroughly tested and proven yet as the release version of POS2009 is still not available.

Aloha,

Miles

Pacific Computer Systems

Miles Baidack

miles@pacificcomp.biz

Supporting Business Since 1985

Phone: (808)395-8156 or (808)277-8156