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Customer experience | Sales, Customer Insights,...
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Error while creating e-mail out of visit report/ Reporting based on Visit Reports fails

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Posted on by 10

Hello,

While trying to create e-mail out of a visit report the users receive the following error:

3426.pastedimage1603901012752v1.png

5417.pastedimage1603901023396v2.png

Also reports reffering to Visit Reports are failing as well.

Sometime without any intervention this function is working but only for a short period of time, like 10 minutes.

We have 4 SRS Data Connector servers which are connecting to an SQL cluster which holds the CRM database.

I have tried to figure out why is this happening but with no success. Tried to search the INTERNET about solution..again without success.

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