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Finance | Project Operations, Human Resources, ...
Answered

Not able to post vendor payment journal

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Hello everyone, 

We are facing an issue during posting of a vendor payment journal, the following error appears: There can only be one vendor or customer transaction per voucher. 

This has not been an issue in the past, however I believe it is happening now because of the depreciated one voucher functionality. 

In General ledger, this parameter is turned off, not allowing multiple transactions per single voucher. 

Is there a possibility to allow one voucher transactions without turning on that parameter in GL? 

Attached are screenshots from the vendor payment journal and the journal setup itself. 

Thank so much in advance, 

Teodora0825.journal.pngname.png

  • Community Member Profile Picture
    on at
    RE: Not able to post vendor payment journal

    Hi Andre,

    Thank you so much for the assistance!

    Regards,

    Teodora

  • Verified answer
    André Arnaud de Calavon Profile Picture
    294,261 Super User 2025 Season 1 on at
    RE: Not able to post vendor payment journal

    Hi Teodora,

    If it is about clearing the balances on the customer and vendor (as they seem to be the same organization), like Sourav mentioned, use the offset account on the journal lines and ensure there is a different voucher number for the customer and the vendor transaction.

    If it is posted in one journal, the Audit trail functionality is capable of showing the transactions which got posted together.

    I would not suggest to enable the parameter for one voucher for only this scenario.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Not able to post vendor payment journal

    Hi Teodora,

    If your customer has a negative balance and you want to pay him this balance then you don't need to record this kind of transaction.

    In the AR module there is a periodic functionality available, which does this transfer and allows then the make the payment with the next ordinary vendor payment run.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at
    RE: Not able to post vendor payment journal

    Hi Rahul,

    Yes we can turn on the parameter as we are using version 10.0.6.

    I was wondering if there is another way to accomplish this, just for this specific journal type for example.

    Regards,

    Teodora

  • Community Member Profile Picture
    on at
    RE: Not able to post vendor payment journal

    Hi Sourav,

    These are not two different vendors.

    MK0017 is a customer and V000804 is a Vendor, they are compensating each other through this journal.

    Regards,

    Teodora

  • Community Member Profile Picture
    on at
    RE: Not able to post vendor payment journal

    Hi Sourav,

    These are not two different vendors.

    MK0017 is a customer and V000804 is a Vendor, they are compensating each other through this journal

  • Community Member Profile Picture
    on at
    RE: Not able to post vendor payment journal

    Hi Sourav,

    These are not two different vendors.

    MK0017 is a customer and V000804 is a Vendor, they are compensating each other through this journal

  • Rahul Mohta Profile Picture
    21,014 on at
    RE: Not able to post vendor payment journal

    sorry for seeing the response so many time, seems some issue on the forum

  • Suggested answer
    Rahul Mohta Profile Picture
    21,014 on at
    RE: Not able to post vendor payment journal

    as of PU30 you can still turn on the paramater in GL for allowing mutlple lines in a voucher

    Are you not able to turn on the parameter and which version is your D365FO?

  • Suggested answer
    Rahul Mohta Profile Picture
    21,014 on at
    RE: Not able to post vendor payment journal

    as of PU30 you can still turn on the paramater in GL for allowing mutlple lines in a voucher

    Are you not able to turn on the parameter and which version is your D365FO?

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