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Small and medium business | Business Central, N...
Answered

An available item, put-away done, unable to be picked?

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Posted on by 351
Normally we do a put-away for our items, sometimes leave the PO open, and then do a sales order right away, etc.
 
I am getting this error: "Lot No. 022426A19 is not available on inventory or it has already been reserved for another document." when trying to do an inventory pick. Never had this issue. I went ahead and contacted Purchasing for them to post the PO (never been necessary before) in order for the inventory pick to go through but even after posting the PO I am getting this error. On the Item Availability it shows available since we have not moved this Lot yet. 
 
Please help, thanks!
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  • Suggested answer
    Gerardo Rentería García Profile Picture
    23,590 Most Valuable Professional on at
    An available item, put-away done, unable to be picked?
  • Suggested answer
    YUN ZHU Profile Picture
    93,208 Super User 2025 Season 2 on at
    An available item, put-away done, unable to be picked?
    I suggest you check the Reservation Entry table first.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Jun Wang Profile Picture
    8,184 Super User 2025 Season 2 on at
    An available item, put-away done, unable to be picked?
    leaving PO open won't affect your selling the item. After putting items away, it becomes inventory and available for sale.
    Issue might be someone reserves the lot for a different SO, so it becomes not available. You could try the following
    go to item card of the item, then check the reservation entries. Cancel the reservation if it has been reserved. 
     
    Or you could check if other SO has picked it which also making the lot unavailable
     
  • Verified answer
    RH Profile Picture
    351 on at
    An available item, put-away done, unable to be picked?
    I found that there was an open Item Reclassification Journal for this item after a lot of searching from 3 months ago still pending. However, thanks for your suggestions all.

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