Navision web client is not displaying

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Posted on by Santhosh Thangadurai

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Hi everyone,

I using Navision web client for past a year, But now I facing some issue that Navision web client is not displaying after refreshing the webpage.

What I do now ?

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YUN ZHU 96,039 Super User 2025 Season 2 on at

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Is there any error message? You can check the event viewer.
You can also try reinstalling the client on the server side.

In addition, to refresh the data, you only need to use F5, there is no need to refresh the web page.

Hope this can give you some hints.

Thanks.

ZHU

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Santhosh Thangadurai 212 on at

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There is no error messages are showing once I refresh the web client the page become blank

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Gerardo Rentería Ga... 25,394 Most Valuable Professional on at

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hi

Can you check if the service is up and running? If the database is also up?
What do you get specifically? Any errors or nothing?

Best

GR

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Santhosh Thangadurai 212 on at

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Hi Gr,

There is no issues in DB and server when I try to refresh the page is become empty like this what I do ?

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Gerardo Rentería Ga... 25,394 Most Valuable Professional on at

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Hi

I was referring to the NAV service.

Best

GR

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YUN ZHU 96,039 Super User 2025 Season 2 on at

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You can check the event viewer and you should be able to see detailed error information.

Thanks

ZHU

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Santhosh Thangadurai 212 on at

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How to check in event viewer

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Santhosh Thangadurai 212 on at

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This is the error showing in the event viewer

"Message (PrincipalOperationException): Please look in TransientTelemetry for further details.
Refreshing User Groups failed with ContextType: Domain.
Exception: PrincipalOperationException"

What I do now ?

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Gerardo Rentería Ga... 25,394 Most Valuable Professional on at

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Hi

Can you try changing the user that runs the nav service and try another one, then restart the service again.
Is the error mentioned coming from the nav service?

Best

GR

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YUN ZHU 96,039 Super User 2025 Season 2 on at

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It seems to be an AD authentication issue. Can you log in if you change it to NAVPassword?

Thanks.

ZHU

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