Hi people,
The documentation for Marketing insights states:
Subscription submitted
A contact clicked on the subscription center link sent to them in email, and then submitted the subscription center at least once, regardless of whether the contact changed their subscriptions or contact details.
However, when we test this we get confusing results. We clicked on the link, filled out the form and sent it:
However even after some time the count is still 0:
As an extra check we looked at the audit history of the contact and clearly the form was submitted and received:
How should we interpret this?
