News and Announcements icon

Dynamics 365 CommunityForums Service | Customer Service, Contact Center, Fie... Field Service Mobile A...

Service | Customer Service, Contact Center, Fie...

Answered

Field Service Mobile App settings update via Intune policy

(0) Share

Report

Report

Posted on by bebeben10

130

Hi,

I am trying to update a setting of Field Service Mobile App via Intune policy and I have the following questions:

Is it really possible to update a setting of Field Service Mobile App via Intune policy? If so,
Can you please guide me how to update it via a policy? I am not sure what to enter in the below settings. I would like to update the Photo Resolution to a specific value other than default.

Please feel free to let me know if I am doing it incorrectly or if there's other way to do this.

Thanks!

Cheers,

Marvin

All responses Img

All responses (2)

Answers Img

Answers (1)

CarstenB 5 on at

Like (0)

Report

RE: Field Service Mobile App settings update via Intune policy

Hi Leah,

I have the exact same question as Marvin, and - sorry - no, this does not answer the initial question. The Dynamics product team provides the iOS app, this has nothing to do with Intune. When programming the app, developers can offer configuration keys specific to their app so that platforms like Intune can put values here to pre-configure the app. In real life, an end user won't have to struggle with a cryptic address that she/he has to copy/paste into a field that only shows up when you open the advanced options. Therefore, administrators want to set the url value centrally.

So, if there are keys that can be filled out? Due to the lack of any documentation on this (at least I couldn't find any clue), the question is how the keys are named so that we can fill our path to the on-premises BC.
Verified answer

Leah Ju Microsoft Employee on at

Like (1)

Report

RE: Field Service Mobile App settings update via Intune policy

Hi Marvin,

Intune is a separate Microsoft product that is not included with Field Service, you can ask related questions on the following link:

https://learn.microsoft.com/en-us/answers/tags/415/intune

But it seems that Intune can't achieve your goal based on the Microsoft documentation:

Maybe you can refer to the following thread:

Helpful resources

Quick Links

Leaderboard

#1

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2

Martin Dráb 230,188 Most Valuable Professional

#3

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans