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Microsoft Dynamics GP (Archived)

I can´t delete a batch in "Sales Entry Batch

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Posted on by 520

I am trying to delete a batch in the "Sales Entry Batch screen" and I get the error: "Some items in this batch could not be deleted..

What Can I do ??

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  • StefanieC Profile Picture
    StefanieC 432 on at
    RE: I can´t delete a batch in "Sales Entry Batch

    I would check Richard's response.  Go into Sales - Setup - Sales Order Processing.  Check the document types that are in the batch to see if any can't be deleted.  If you don't have access to this window or are unauthorized to change settings, void those documents instead of deleting them.  Also, you may have an issue if you have an order that had a deposit.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: I can´t delete a batch in "Sales Entry Batch

    when everything failed, try this SY00500   Begin tran UPDATE SY00500 set NUMOFTRX = 0 where  BACHNUMB = 'xxx'

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: I can´t delete a batch in "Sales Entry Batch

    You most likely have documents in that batch that are not allowed to be deleted because in your sales document setup you do not allow for their deletion. You will need to move these documents to another batch then try to delete the batch. Hopefully there are documents where deletion is allowed.

  • Suggested answer
    KirkLivermont Profile Picture
    KirkLivermont 5,985 on at
    RE: I can´t delete a batch in "Sales Entry Batch

    Void any documents in the batch before trying to delete it. If that doesn't work run checklinks and reconcile sales docs.

    Kirk

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