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Finance | Project Operations, Human Resources, ...
Suggested Answer

Credit note Issue due to different WHS at GRN Level and Invoice Level in PO

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Posted on by 1,536

Dear Experts,

I have functional issue , my client want to return Purchase order by creating credit note, when he select for specific PO system throw error that WHS must be "ABC",

when we drill down the problem in depth we came to know that at GRN level WHS is  "CDE"  which is differ as  compared to Invoice Level , how to fix the issue, and what is the best practice to overcome such type of problem in future.

Please help and guide.

Thanks,

Regards.

I have the same question (0)
  • Suggested answer
    SouravDam Profile Picture
    11,730 on at

    Hello Munsif-ur- Rehman,

    Anyone changed the warehouse at invoice level?

    Ideally when you are doing credit note, then make sure that you are selecting the same warehouse where previous transaction was posted for which you are passing this credit note.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • munsif Profile Picture
    1,536 on at

    Thanks for your reply, this is an old entry  , might be some one change, but is it possible that after posting a GRN some one change WHS at invoicing time ?

    Also there is no option to change WHS at credit note level, even we make editable WHS option but still system throw an error for that.

    Please guide how to resolve the issue.

  • Suggested answer
    SouravDam Profile Picture
    11,730 on at

    Hello Munsif-ur- Rehman,

    This is not possible to change the warehouse in the invoice level.

    Why you are editing the warehouse at credit note? Is that warehouse is not the same warehouse where the original document was posted?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • munsif Profile Picture
    1,536 on at

    Yes, because warehouse at invoice level and at GRN level are not matching, how to reverse that Purchase order

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