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Hello all
In the Dynamics 365 Licencing Guide, the Use Rights for "Teams: define and configure" and "Business units: define and configure" on the Customer Engagement apps indicate that an Enterprise licence is required.
Does this imply that if an organisation is only using Professional licencing, they are not permitted to create or manage Teams or Business Units, and must work with the default Team and Business Unit only?
The presence of the Microsoft Docs article Add or manage teams in Dynamics 365 Sales Professional seems to contradict the licencing document as it implies that Sales Professional users (who are presumably licenced with a Pro licence rather than Enterprise) are able to create additional Teams.
The other potential interpretation is that Administrators are allowed to set these things up, and pro-licenced users can be placed in different Teams and/or Business Units as required, but the Pro-licenced users cannot themselves create or administer Teams and Business Units.
Can anyone clarify?
Hey Matthew
For what I've seen, you're correct: only administrators are allowed to set these things up, and pro-licensed users can be placed on the teams based on requirement. This is a screenshot of the "Settings" option on D365 Sales Professional App:
This is only available to users with SystemAdmin. I've tested another user with Sales Professional Manager, Sales Professional app access, Sales Professsional Person, sales system access and the "settings" doesn't show under Setup.
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