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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sending SMS to Client ...
Microsoft Dynamics CRM (Archived)

Sending SMS to Client From CRM

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Posted on by Nagaraj M 161

Hi Team,

We need to send SMS to the customer mobile with the bill Amount that he is due for the month that he needs to pay.

we want to achieve this through CRM, can any one suggest what are the coding possibilities to accomplish this through CRM?

do we need to subscribe any third party SMS providers and use their API to send SMS?

please need some suggestions and possibilities.

Thanks In advance.

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  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,027 Moderator on at

    Hi Nagaraj M,

    I worked on a solution to send and receive SMS messages in Dynamics 365 with Twilio. You could probably purchase it by contacting my employer DXC Technology. We used Plugins, JavaScript, and the Twilio API to build it.

  • Nagaraj M Profile Picture
    Nagaraj M 161 on at

    Thanks Adrian for the reply

    Can you provide me some sample code how to use that Twilio api in plugin and Javascript.

    and what could be the cost of that.

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,027 Moderator on at

    Hi Nagaraj M,

    Unfortunately, I can not give you the exact solution but the Twilio API is available here.

    The exact cost to implement this feature depends on your business and its requirements. It is best to enquire with DXC Technology directly if this is something you are seriously considering.

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