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Microsoft Dynamics CRM (Archived)

Same Security Role - Inconsistency when using Web VS Outlook Client

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Posted on by 2,620

Hi community.

I've developed a custom security role for my user and have came across a peculiar issue.

Outlook Client:

When accessing contacts I can view them as normal (relative to my security profile).

However when accessing via the Web Client:

I log into the application as normal and navigate to contacts. Where the contact records should be displayed there is a page of colourful HTML code.

When I access another part of the application where I should have access to, CRM displays the message 'Insufficient Permissions'.

Has anyone experienced this before?

Thanks,

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  • Verified answer
    vgow Profile Picture
    2,620 on at
    RE: Same Security Role - Inconsistency when using Web VS Outlook Client

    In the security profile in the Business Management section I changed the User Settings read and write to organization wide access (green circle)

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