Hi Team,
Seams like such a simple flow but clearly is not! Can get this working as a CRM process but not as a Flow.
All we want to do is add new Cases to a queue! First of all had to work out the fact that an Unbound Action was the only thing that was able to recognise the Queue Item Syntax. Seam to have got past that one and now getting a Sting/UUID error. Not really sure why as followed a previous post on in this group about using the incident prefix for the case as shown but that didnt work either. Anyone have suggestions? Thanks