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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Advance invoice settle...
Finance | Project Operations, Human Resources, ...
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Advance invoice settlement error

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Posted on by nuttka 132

Hello,

I have some old Advance Invoice from 2019, it was "reversed" by General ledger entry. But I cannot settle them -> Settle open transactions-> below erroe:

pastedimage1608024293785v1.png

Any ideas how can I settle it? Some checkbox in AOT, which I should unmark to enable this? 

I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi nuttka,

    When you say advance invoice do you refer to a prepayment invoice that has been generated?

    Is this for a customer (sales order) or from a vendor (purchase order?

    Can you share details how this advance invoice was created and canceled?

    Has this been done by using a standard functionality or something that has been customized?

    Best regards,

    Ludwig

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