We are getting this error when processing invoices:
System Message 6124: Process started: Thu Sep 20 03:17 P.M.
================================================================================
Processing: Processing Invoice Number 091943
System Message 536: Invalid length parameter passed to the SUBSTRING
function.
Debugging info: dbsqlexec,sInsertFastIO -
ExecuteDbProc
Cursor(c_ARDOC) ARDOC_Init
Optional info:
Has anybody encountered this error before?
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It was originally entered in Flexible Billing, we deleted it and entered in directly into AR, and it went through.
Hello DE SL Consultant,
Unfortunately, 6.5 is no longer supported. However, I would run a trace using SQL Profiler to try and determine the cause of the issue. You can find a document and trace template on CustomerSource or PartnerSource that will help you with this process.
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