Error - Adding Accounts

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Posted on by Community Member Microsoft Employee

I was in the process of adding additional accounts to a company and received this error. Any suggestions as to what went wrong? Any suggestions on how to fix?

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L Vail 65,271 on at

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RE: Error - Adding Accounts

Hi,

Were you using the Account Maintenance window and trying to set up a new GL Account? Did you get a dialog box that just said 'Error Adding Accounts'. Just in case it's an easy fix I would rebuild the account indexes using the PSTL tool. Does this happen to just this one company? Does it happen for all users? Does it happen at all workstations?

Kind regards

Leslie
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Redbeard 12,931 on at

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RE: Error - Adding Accounts

Monica,

Without additional details, troubleshooting options are limited; however, here is a link to a Knowledge Base article, which provides several reasons you might encounter similar problems, and solutions to these causes.

support.microsoft.com/.../857649