CPOS is not calling Commerce Runtime extension trigger

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Posted on by VRD

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Hi,

We are using Retail SDK (legacy) with Dynamics 365FO platform version 10.0.28.

We have created extension project of Commerce Runtime where we have created a trigger for ValidateCartForCheckoutRequest and we have written some logic to call Dynamics class method using Real-time services.

We observed that this trigger doesn't get called when we use CloudPOS. However, when we call the retail dll through our external ecommerce website, it gets called.

Does that mean we need to develop extension for CPOS separately as Commerce Runtime doesn't get called?

Regards,

Vikky