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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / BC Mobile App(Android)...
Small and medium business | Business Central, N...
Suggested Answer

BC Mobile App(Android) Crashed When Sign In to an Organization in Cloud Env

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Posted on by MH-09060320-0 4
Dear all,

When I am trying to Sign In to an Organization in cloud env for business central(version 2023 wave 2)  mobile app(Android) that the app crashed.

Steps are given below:

1. First I select cloud sandbox in the app

                                           
2. Then enter the domain name and I found my organization correctly.
                                           

3. Then Its asked me for my email the password. After giving the password the app fully crashed.
                                         


Can anyone help me to solve this problem.

Regards
Iqbal Hossain
Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Gerardo Rentería García Profile Picture
    Gerardo Rentería Ga... 26,467 Most Valuable Professional on at
    Hi
    Don't you have problems with the browser? Does it work correctly with other environments? Or has it never worked.
    BR
    GR
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 100,473 Super User 2026 Season 1 on at
    Please update your BC Mobile App first. Or try again after changing your device.
    If this doesn't work, it may be a Microsoft issue. I recommend submitting a SR to Microsoft Support.
     
     
    Hope this helps.
    Thanks.
    ZHU
  • MH-09060320-0 Profile Picture
    MH-09060320-0 4 on at
    @gdrenteria  and @YUN ZHU Thanks for your reply. For web and IOS version its working absolutely fine. I am facing this problem in Mobile apps for Android devices. I tried few android devices and all crashed. Update the BC APP as well but raised the same issue.

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