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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / USD Trace
Microsoft Dynamics CRM (Archived)

USD Trace

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Posted on by Community Member

Hello,

Please i need to know how i can make some traces in MS CRM from USD .

EXP : 

when i receive or make a call in USD i want fro exp to have in crm the duration of conversation or the name of agent and thank you for help.

Kind regards

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