web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / User entity lookup on ...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

User entity lookup on Inspection Template

(1) ShareShare
ReportReport
Posted on by Community member 5
Hi All,
 
I am creating a new inspection template, in that I added one entity lookup question, in the answer I need to select user, so I added user entity lookup but the field is showing only Application ID, I need to show the user name.
When I select the answer its showing Guid like value.
 
I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi partner,
    Entity lookup: Allows technicians to choose a Dynamics 365 record. In the inspection designer interface, admins must select an entity and a field to display.
    For a chosen entity, the Name field and mandatory fields are the entity attributes that can be displayed in the lookup. 
  • Community member Profile Picture
    Community member 5 on at
    I have followed as you mentioned, but when I select the User entity in lookup I am getting only one Attribute that is Application ID, I am not getting Name attribute
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi partner,
    Yes, it seems that only application ID field can be selected.
    Though the documentation said that  the Name field and mandatory fields are the entity attributes that can be displayed in the lookup, We can't seem to decide what fields will show up now.
    Perhaps you could create a Microsoft Support support ticket, they may know why it was designed that way.
    Get Help + Support - Dynamics | Microsoft Docs
    Or you can try to create one custom entity, and copy all users records to new entity, then select the custom entity on the inspection template.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 55 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans