web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Sales Tax on Customer order account

(0) ShareShare
ReportReport
Posted on by 287

Hi there

Regarding Sales Tax calculation using Sales Tax group on Customer account.  I have below scenario

1. Customer A having different invoice account Customer B.

2. Customer A and B having different Sales tax groups.

3. When trying to invoice customer A, I am getting the Sales Tax calculation from Customer B Sales tax group.

4. Is there any way can we get Sales Tax calculation (using step1) using Sales Tax group from Customer A when invoicing instead of Sales Tax group from Customer B?

Please let me know.

Regards

Venkat

I have the same question (0)
  • Jonathan D Struble Profile Picture
    128 on at

    Did you compare the Sales Tax Codes in each Sales Tax Group, and then compare them to the Sales Tax Codes in the Item Sales Tax Group?

    The calculated sales tax is based on matches of Sales Tax Codes found in the Sales Tax Group and Item Sales Tax Group for the specific invoice.

  • VENKAT6452 Profile Picture
    287 on at

    Hi Jonathan, Matching Sales Tax group and Item Sales Tax group is working fine.  Standard D365 uses Invoice client for Tax not Order client.  I want solution where Order client can be used for Tax instead of Invoice client.

    Thanks

  • Jonathan D Struble Profile Picture
    128 on at

    By 'Invoice Account', do you mean 'Invoice Account', and by 'Order Account', do you mean 'Customer Account' as shown below?  Would it be possible to add 'Sales Tax Group' to the SOP page and have staff change this as is appropriate?

    pastedimage1680794351872v1.png

  • VENKAT6452 Profile Picture
    287 on at

    Thanks Jonathan. I don't want manual intervention to amend the Tax group on the SO.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 451 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 428 Super User 2025 Season 2

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 239 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans