Synchronization issues between Business Central and Microsoft 365 Sales

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Posted on by Juergen_SNS

Despite the apparently correct connection between Business Central and MS 365 Sales, orders and quotations are not transferred in one direction or the other. According to the connection test, all settings are valid. We used BC's wizard to set it up. We are now slowly running out of ideas as to why this could be the case. Many thanks to everyone in advance who helps us.

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Dynamics 365 Business Central

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Nitin Verma 21,698 Moderator on at

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RE: Synchronization issues between Business Central and Microsoft 365 Sales

Hi,

Can you please use Synchronize Setup button again? or please check if you have proper admin permission both side when you are login wtih setup.

Thanks.

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Juergen_SNS 5 on at

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RE: Synchronization issues between Business Central and Microsoft 365 Sales

Hi Nitin

We've already done that, unfortunately it didn't help. I have administrator rights on both sides, so that shouldn't be the problem.

Nevertheless many thanks

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Samantha73 3,201 on at

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RE: Synchronization issues between Business Central and Microsoft 365 Sales

Check synchronize couples records only tick box is unticked in integration mapping table and also check table filters in same table. You can post a screenshot

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