Skip to main content

Notifications

Microsoft Dynamics RMS forum

Run-time error '214721900 (80040e14)':

Posted on by Microsoft Employee

I am getting the following error message when attempting to synchronize the offline database:

 

A few things:

  • I am on RMS version 2.0.0162
  • I have the store database on Register 1
  • I am receiving the error on register 2 only
  • I have set register 1 with a static IP address
  • I have SQL 2008 R2 installed on both registers
  • I have made sure that incoming connections are allowed (TCP/IP and Named Pipes)
  • I have increased he connection timeouts for both the database and the offline database in Store Operations Administrator
  • I have set the SQL Browser Service to start automatically

Does anyone have a solution I could try?
Thank you!!!!!

 

 

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Run-time error '214721900 (80040e14)':

    Thank you Jeff,

    What ended up fixing this was adding the exceptions in windows firewall

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Run-time error '214721900 (80040e14)':

    The only static IP address one needs is on the Server machine.

    Try adding the IP of the Server to the Network Client Utility I the RMS Start folder Alias tab using TCP/IP.

    Also make sure that the 2005 Backward Compatibility Component is installed on all machines running SQL from here; www.microsoft.com/.../details.aspx

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,802 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,133 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,154

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans