web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

How to create Application user if menu is missing from users

(0) ShareShare
ReportReport
Posted on by 10

Trying to create a new application user, menu is gone, can't seem to find it anywhere.. 

I tried multiple instances... seems like a general bug. 

pastedimage1645111156477v1.png

can anyone suggest an alternate way of creating an application user? 

I have the same question (0)
  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Usually when create an Application User in Azure, we will directly navigate to orgname.crm.dyanmics.com then Go to Settings --> then Click Security --> Then User --> Then Change the View to Application User --> Click NEW --> Change View to Application User and Input Client ID and Save.

    This is how we will follow to create application user, but unfortunately sometimes you cannot see APPLICATION USER View in the User Table in legacy mode.

    Lets see how to create Application User without Legacy Mode.

    1. Navigate to admin.microsoft.powerplatform.com and click Environments

    2. Open the Respective Environment where you want to create Application user --> Once Opened --> Click Settings

    3. Once Settings page Opened --> Click Users + permissions --> then Click Application Users

    4. Click Application User

    if you want Add, New app User then Click + New app user

    5. Once Clicked On App user -> Select Add an App

    it will Load all the Application User from https://portal.azure.com

    Now Search for the User and Click Add Once Done --> Add Business Unit and Select Security Role to the User

    For Adding Security Role--> Click Pencil Symbol --> Add the Security Role and Click Save

    community.dynamics.com/.../is-application-user-view-not-displaying-in-user-table-for-creating-application-user

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

  • Cristian.Ene Profile Picture
    10 on at

    You! You are a great!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 157

#2
ManoVerse Profile Picture

ManoVerse 153 Super User 2026 Season 1

#3
CU11031447-0 Profile Picture

CU11031447-0 100

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans