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Microsoft Dynamics CRM (Archived)

Switch Business process

Posted on by Microsoft Employee

Hi 

how come in some entities I am able to switch between processes and in some I can't ? 

in both entities I have more then 1 process, with permissions for both . the only difference is that one is OOB (can switch) and one is customized (doesn't show the switch option or show only one process on the list ) 

Tali

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  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: Switch Business process

    Hi Tali

    Sometimes when you create your own business process you can span it over multiple entities, I have 3 things to check

    1) The records have not been created before the BPF was created (and if they have been try going through the process from fresh)

    2) Make sure that the security roles have both BPF

    3) If they span multiple entities make sure the user has access to both entities

  • Suggested answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman 18,108 on at
    RE: Switch Business process

    Check the business process link with security roles

  • Rajat Awasthi Profile Picture
    Rajat Awasthi 675 on at
    RE: Switch Business process

    Can you check you security roles.?

    if you have access to all the Business Process Flows.

  • ashlega Profile Picture
    ashlega 34,475 on at
    RE: Switch Business process

    Hi,

     did you link that process to the security roles (might want to try doing it for the sys admin, too)

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