Rejected status

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Posted on by Francisco de la Rosa

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Hello community, I have a problem with a purchase request, it is in rejected status but in the flow history it does not appear who rejected it, I want to convert it into a purchase order and I don't know if it would be okay to proceed in this status, I would appreciate the help.

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Hana Xue Microsoft Employee on at

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Hi,
When a purchase request is in Denied status, it means that it has been rejected during the approval process.
Check if there are any comments or notes related to the rejection to gain insight into the reason for the rejection. Make sure the workflow configuration settings are correct. Verify that notifications and logs capture the denial reason and the user who denied the request. If not, you may need to adjust your workflow settings.
Best Regards,
Hana

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