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Problem while updating Business Unit using SSIS Kingsway Soft v20.2

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Posted on by Leonardo Abreu 5

While I'm trying to make an update of Business Unit entity using an SSIS process with Kingsway Soft v20.2, I get the next message as an error:

"CRM service call returned an error: Cannot complete Request due to timeout taking BUHierarchyUpdateAppLock:Exclusive, lock."

Notes: 

  1. The process tries to update around 300 Business Units.
  2.  I tried to replicate the error in another environment and I don´t have any errors using the same SSIS process.
  3.  The Kingsway Soft is Updating using: 
    • Batch Size = 100
    • 20 threads.

In advance, I want to thanks all of your help.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Problem while updating Business Unit using SSIS Kingsway Soft v20.2

    Hi,

    You can refer following link:

    CRM service call returned an error: The server is busy and the request was not completed. Try again later while inserting records using CRM Destination Component of KingswaySoft’s SSIS Integration Toolkit for Dynamics 365 – Nishant Rana's Weblog

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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