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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Can you set a specific...
Microsoft Dynamics 365 | Integration, Dataverse...
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Can you set a specific Subject as default on one Case Form

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Posted on by Seamus 1,577

Hello,

We have one BU using a Case Form.

Only one Parent (and Child hierarchy) Subject within the entire Subject hierarchy is applicable to this BU.

When they open their own specific Case Form is it possible to customise the Subjects displayed so that they only see the relevant hierarchy?

Is it possible to set this via a Business Rule or do all Business Rules only trigger OnSave?

Many thanks for any help.

- Seamus

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