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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Document Routing Agent...
Microsoft Dynamics AX (Archived)

Document Routing Agent - Limit Printers ?

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Posted on by Community Member

i use document Routing Agent.

I'm select in DRA Agent 100 printers and can without problems print the documents

When selecting about 850 or more Printers in DRA agent  there is no printout on the Printer.

Is there a Limit for Printers in DRA, or a best practice recommondation?

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,706 Super User 2026 Season 1 on at

    Hi mun166,

    Is there no print out on the same printer, all printers or some? I'm not sure if there is a limitation. If something is not working correctly here, I would recommend to create an issue for Microsoft Support.

  • Sukrut Parab Profile Picture
    Sukrut Parab 71,735 Moderator on at

    How many legal entities do you have ? If your more leagal entities  then with these many number of printers, you are going to face issues with printing. When you print any document on printer it looks for all legal entities multiply by number of printers and then tries to send document to the printer (there is some logic around it where document gets lost ) . We encountered this problem in earlier platforms , I don't have an information if this has been improved . To avoid this you might need multiple DRA's and wherever possible try to revisit user requirement for printing to reduce number ofnprinters.

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