web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Document Routing Agent...
Microsoft Dynamics AX (Archived)

Document Routing Agent - Limit Printers ?

(0) ShareShare
ReportReport
Posted on by Community Member

i use document Routing Agent.

I'm select in DRA Agent 100 printers and can without problems print the documents

When selecting about 850 or more Printers in DRA agent  there is no printout on the Printer.

Is there a Limit for Printers in DRA, or a best practice recommondation?

*This post is locked for comments

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 300,911 Super User 2025 Season 2 on at

    Hi mun166,

    Is there no print out on the same printer, all printers or some? I'm not sure if there is a limitation. If something is not working correctly here, I would recommend to create an issue for Microsoft Support.

  • Sukrut Parab Profile Picture
    Sukrut Parab 71,710 Moderator on at

    How many legal entities do you have ? If your more leagal entities  then with these many number of printers, you are going to face issues with printing. When you print any document on printer it looks for all legal entities multiply by number of printers and then tries to send document to the printer (there is some logic around it where document gets lost ) . We encountered this problem in earlier platforms , I don't have an information if this has been improved . To avoid this you might need multiple DRA's and wherever possible try to revisit user requirement for printing to reduce number ofnprinters.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#1
Priya_K Profile Picture

Priya_K 4

#3
MyDynamicsNAV Profile Picture

MyDynamicsNAV 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans