Invalid Argument when user tries to access CRM (On-Prem)

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Posted on by Joe Woltering

12,163

Very strange problem wherein one my users tries to hit the main CRM page, he receives a blank page with 'Invalid Argument' displayed.

The only tangible details I could retreive from the log are this:

>>>>>> EXCEPTION: 0
>Type: Microsoft.Crm.CrmArgumentNullException
>ErrorCode: 0x80040203: ErrorCodes.InvalidArgument
>Message (15): claimsPrincipal
>StackTrace: present: 91D8E22C
>no PluginTrace
>>>>>> EXCEPTION: 1
>Type: System.ArgumentNullException
>Message (54): Value cannot be null.
>Parameter name: claimsPrincipal
>StackTrace <null>
>no PluginTrace
>InnerException <null>
><<<<< EXCEPTION: 1

But I have no idea what it refers to. It seems to be an issue with my Claims Authentication but again, it is only happening to one user.

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Mohammad Atif on at

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Can you please create a new org and verify if this is the same case in a new org as well?

Thanks,

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Joe Woltering 12,163 on at

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Oh, interesting, if I view the source data on the web page after getting the error I see the following error:

var LOCID_ACTION_UNSUPPORTED_ERROR = 'This action is not supported.';

var LOCID_UI_DIR = 'LTR';

var LOCID_NON_SRS_FILTERSCHEDULE = 'Only SQL Server Reporting Services reports can be filtered or scheduled.';

I had a feeling this might have something to do with it as the default landing page for this user is porbably a dashboard that contains a report. Is there a way to reset the user back to defaults?

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Joe Woltering 12,163 on at

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Actually, that may not be it either. I think I've traced the error back to the ADFS server whereby when I try to hit the IFD site, it generates this error in the ADFS log:

Encountered error during federation passive request.

Additional Data

Exception details:

Microsoft.IdentityServer.Web.InvalidRequestException: MSIS7042: The same client browser session has made '6' requests in the last '0' seconds. Contact your administrator for details.

at Microsoft.IdentityServer.Web.FederationPassiveAuthentication.UpdateLoopDetectionCookie()

at Microsoft.IdentityServer.Web.FederationPassiveAuthentication.SendSignInResponse(MSISSignInResponse response)

Again, this is only happening for ONE user which is why I find it very strange.

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Mohammad Atif on at

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it might be Presence of '_' in the end points, is so please remove the '_' from the end points and reconfigured claims and IFD

Thanks,

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KarlaK 160 on at

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Did you ever get this worked out? I just added a new user, and we're getting this same error.

Thanks.

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Community Member on at

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I'm having the exact same problem after following the guidance given in "Configuring Claims-based Authentication for Microsoft Dynamics CRM 2011." Was there ever a resolution to this problem?

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KarlaK 160 on at

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As my issue was for a single new user, I was able to resolve it by removing and recreating the new user. She didn't have any records tied to her user record, so no harm was done.

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Community Member on at

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In your ADFS Deployment, Claims Provider Trust (Active Directory) make sure you have added the Acceptance Transform Rule:

Send LDAP Attributes as Claims, Rule Name = "UPN", Attribute Store = "Active Directory", LDAP Attribute = userPrincipalName, Outgoing Claim Type = "UPN"

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Patrick Byrne 135 on at

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I experienced the same issue this morning and this last post worked for me. I was following a guide online to set up IFD and entered "User Principal Name" (as it said in the guide) instead of "userPrincipalName".

Cheers David!

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Community Member on at

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Great....this worked for me also... Thanks a lot David!!!

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