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I've searched the Dynamics CRM community for guidance on this issue we are having, but can't seem to find an answer that works. We're trying to replicate our live CRM installation for testing.
Quick sum up of what we've done: created a new VM running Server 2012, installed SQL server with all Windows updates. Installed Dynamics 365 on-prem. Backed up the live SQL database via SSMS and copied the backup file across to the new server. Removed the organization created by Dynamics, and restored the copied SQL database via SSMS, then used the import org wizard from Deployment Manager. User mapping all good. Then setup Claims based auth and IFD and added to our ADFS server. But when a user attempts to log in, they get the "No Microsoft Dynamics 365 user exists with the specified domain name and user ID".
The event viewer logs 1309 (Source: ASP.NET 4.0.30319.0) - relevant detail line states: No Microsoft Dynamics 365 user exists with the specified domain name and user ID at Microsoft.Crm.Authentication.Claims.AuthenticationProvider.GetOrganizationId(ClaimsPrincipal principal, HttpContext context).
I've checked the org ID, domain name, ActiveDirectoryGuid in SQL - which all appears OK.
Any help would be appreciated.
Al
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Hi Leo,
The domain administrator receives the same message. If I disable claims based auth and IFD, I can log directly into the CRM box - so would appear the CRM/domain accounts are linked. Is this more of an ADFS issue?
Thanks,
Allan
Hi Allan,
Can you use Administrator to login Dynamics CRM?
Please refer to the following links.
https://community.dynamics.com/crm/f/117/t/148977
https://community.dynamics.com/crm/f/117/t/191939
https://community.dynamics.com/crm/f/117/t/287099
Hope it helps.
Best Regards
Leo
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