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CRM Unified Interface App is not opening in chrome

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Posted on by faisalimran

When I try to open CRM Unified Interface App in google chrome it redirects to follow page

After 1 min it gives me following errors

2273.Capture.PNG
TypeError: Cannot read property 'addEventListener' of undefined

Note: this App is Working fine with Firefox and Internet Explorer browser

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Henry J. 5,237 on at

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Hi Faisal,

Can you check your Chrome version?
There were Chrome related issues, as detailed below.
In case that doesn't help, please consider opening a Support Request here: https://admin.powerplatform.microsoft.com/support

Description:

We identified issues in which users may be unable to navigate to several settings, and experience intermittent form load issues when using Chrome browser versions 75.0.3770.80 and 75.0.3770.100.

Action Needed:

We have replicated this issue and verified that this can be resolved temporarily by:

Using earlier versions of Chrome, e.g. Chrome version 74 and below.

Download Chrome Beta version 76 via link below.

Using a different internet browser.

For further information please see Download Chrome Beta version 76.

Please contact Dynamics Customer Support and reference ticket 126634044 if you need further assistance.

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faisalimran 82 on at

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I am still facing same error on Mobile with all browser and App only working with Internet Explorer and Firefox on Laptop.

Anyone can give me the Idea how can I run this app on mobile?

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Henry J. 5,237 on at

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Hi Faisal,

Have you tried with "Dynamics 365 for phones" app on mobile?

This forum won't be able to help you on this very specific error as there might be some issues with your client

/ browser / network configuration. I strongly suggest that you open a support request through admin.powerplatform.microsoft.com/support

Henry

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