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Why are records being deleted from SLB10100?

Posted on by 165

I have seen now in multiple GP installations where the SLB10100 suddenly has no records.  This causes all SmartList Builder IDs to lose all table data.  The only solution I can see is to restore the SLB10100 records from a backup of DYNAMICS.

Has anyone seen this happen before, or have any idea how SLB10100 is being deleted?

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  • don@dtm.ca Profile Picture
    don@dtm.ca 425 on at
    RE: Why are records being deleted from SLB10100?

    Reported the same at 2 clients  one in 2010 and one in 2013. No reason just records are suddenly gone  restoring the table works but users lose confidence

  • DavidMO Profile Picture
    DavidMO 1,030 on at
    Re: Why are records being deleted from SLB10100?

    It just had this happen here. We are on GP2010R2 11.00.1935

    The only unusual activity here is that in the last week we have added 5 new companies. No errors or problems other than the SmartList Builder lists stopped working.

    Strange

  • Victoria Yudin Profile Picture
    Victoria Yudin 22,766 on at
    Re: Why are records being deleted from SLB10100?

    I have also never seen this happen.  Is it possible the DYNAMICS db was restored from a previous version?  Or data was changed/deleted directly in SQL?  

  • Dan Liebl Profile Picture
    Dan Liebl 7,320 on at
    Re: Why are records being deleted from SLB10100?

    I have not encountered this.   Is it from an update?  They just disappear?  

    Dan Liebl, CMA CPIM | Senior Consultant | OTT,Inc | DLiebl@OTT-inc.com

  • Mike Muscarella Profile Picture
    Mike Muscarella 165 on at
    Re: Why are records being deleted from SLB10100?

    This has happened in both GP 10 and GP 2010.

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