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Disable Relationship Analytics from Sales AI

Posted on by 20

Relationship Analytics tab on Opportunity, Leads, Contacts was not showing the data. So we unchecked 'Enable Relationship analytics for your organization' and clicked Saved. However it is taking more than 6 hours to disable the same and showing message 'We’re turning off Relationship analytics. This may take a few minutes.' Could you advice, how long does it take. Also if we enable again, will it show the data in Relationship Analytics tab.

  • RE: Disable Relationship Analytics from Sales AI

    can you share the org url so that we can have a look into it

  • cn_gastineau Profile Picture
    cn_gastineau on at
    RE: Disable Relationship Analytics from Sales AI

    I'm having this same issue. I didn't disable the Relationship Analytics item, but someone may have. It's just sitting there spinning and has been for hours.

  • RE: Disable Relationship Analytics from Sales AI

    Hi Suchita,

    can you share the org details so that we can have a look into it

    Regards,

    Terlochan 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Disable Relationship Analytics from Sales AI

    Good!~~~~~~~~~~~~~~~~~~

  • Allen Mathias MSFT Profile Picture
    Allen Mathias MSFT 146 on at
    RE: Disable Relationship Analytics from Sales AI

    @Suchita can you share your org details over email

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