Disable Relationship Analytics from Sales AI

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Posted on by Suchita

Relationship Analytics tab on Opportunity, Leads, Contacts was not showing the data. So we unchecked 'Enable Relationship analytics for your organization' and clicked Saved. However it is taking more than 6 hours to disable the same and showing message 'We’re turning off Relationship analytics. This may take a few minutes.' Could you advice, how long does it take. Also if we enable again, will it show the data in Relationship Analytics tab.

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Allen Mathias MSFT 146 on at

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@Suchita can you share your org details over email

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Community Member on at

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Good!~~~~~~~~~~~~~~~~~~

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terlochansingh on at

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Hi Suchita,

can you share the org details so that we can have a look into it

Regards,

Terlochan

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cn_gastineau on at

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I'm having this same issue. I didn't disable the Relationship Analytics item, but someone may have. It's just sitting there spinning and has been for hours.

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terlochansingh on at

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can you share the org url so that we can have a look into it

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