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Customer experience | Sales, Customer Insights,...
Suggested Answer

can anyone suggest best sms marketing platform that integrate with Dynmics 365 CRM?

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Posted on by 5

I am looking for the most compatible integrated sms marketing platform for Dynamic 365. I want to automate my received response reply so I am looking for solutions for that. so if anyone has better ideas on how to do that or which type of platform is most compatible with that you can suggest me.

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  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi raj_090,

    Here are some of the more frequently used items:

    https://appsource.microsoft.com/en-us/product/dynamics-365/dynamicalabs.dnl_smsintegration?exp=ubp8&tab=DetailsAndSupport

    https://txtsync.com/microsoft-dynamics/

    You also need to consider other aspects, such as: whether your region is supported, pricing issues, and SMS capacity, etc.

    Some products focus only on outbound marketing, but real-time marketing will have more use scenarios in the future.

    If you have a greater need for SMS business, you can also take a look at Infobip.

  • raj_090 Profile Picture
    5 on at

    Hi Haig Liu,

    Thank you so much for your reply. 

    Actually, I have already looked at textsync and also its alternative solutions like slicktext, textemalll, textdrip, eztexting, etc. but those all are API-based integration and their scalability limit is 5000 SMS capacity, and some of those only operated within the US I want global solutions with the minimum capacity to send SMS 10000 and more. If you have any suggestions for that please let me know I will appreciate it.

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