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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Application does not a...
Customer experience | Sales, Customer Insights,...
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Application does not appear in the available apps

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Posted on by Jonathan92 30

Hi there,

The problem is that I don't find the application when I am connecting with a user.

I gave the user this role

 pastedimage1583847448306v1.png

and I have configured these roles for accessing the application (the same role as before)

pastedimage1583847876917v2.png

if the role is the configured to the user and to the application, why the user can't access the application ?

thanks a lot

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  • Suggested answer
    Ana Almeida Profile Picture
    Ana Almeida on at
    RE: Application does not appear in the available apps

    Hello Jonathan,

    1. Go to the Security Role associated to the app, Direction-Communication

    2. In the Customization tab

    3. Give read privilege to Model-driven App entity as Organization

    Check the example, below:

    pastedimage1583969477186v1.png

    I hope the information was helpful.

  • Suggested answer
    meelamri Profile Picture
    meelamri 13,216 User Group Leader on at
    RE: Application does not appear in the available apps

    Salut :)

    Please refer to this thread: community.dynamics.com/.../custom-apps-not-showing-to-users-despite-security-roles-being-selected

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