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How can I correct an AR payment that posted to the wrong period to post?
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On the AR menu, under Inquiries, open the Application Inquiry/Reversal screen. Choose the Customer, then choose the Payment Reference Number, and then choose the 3rd option below - Void Selected Application. This will void your originally Payment App and allow you to re-enter to the proper period.
Voiding this will not make an extra entry?
If you want to correct the data in the AR module, then voiding the original Payment App as I noted previously is the way to do so. It will reverse the original entries in both the AR and GL modules, and then allow you to re-enter a new Payment App in the AR module to the post to the proper GL period.
If you only want to correct the GL postings, enter a GL Journal Transaction to reverse the original entry (which presumably was a Debit to Cash & Credit to the AR Acct, so the reversal would Credit Cash and Debit AR), and then enter a new GL Journal Transaction to the proper Period (Debit Cash, Credit AR).
Thank you very very much
Hi John,
I don't seem to have the Application Inquiry/Reversal screen so I was wondering if you might know how to do this fix in AX 4.0.
Thank you
Donna Seal
Hi Donna, sorry, I do not know how to resolve that problem in AX.
FYI - This is a Solomon (Dynamics SL) forum.
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