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Suggested answer

Use end of Timer for start workflow

Posted on by 246

Hi,

i tried to use Timer in Dynamics 2016 as solution for our process of reservation products. 

The user fill date field and that execute start of the Timer. In another field i have "Status of reservation" and with the end of Timer i need to change the "Status of reservation".

Main problem for me is that Timer cannot be used by Business Rules or Workflows.

Is there any other way please? 

Thanks for any advice.

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  • Alexandr J.  Profile Picture
    Alexandr J. 246 on at
    RE: Use end of Timer for start workflow

    Hi Adrian,

    thanks for clarification, that's exactly what i needed. Have a nice day!

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Use end of Timer for start workflow

    Hi Alexandr Jermolajev,

    You can solve this problem with JavaScript since you are using Microsoft Dynamics CRM 2016.

    Retrieve the value of the timer using:

    var seconds = Xrm.Page.getControl("timer").updateTimeDifferenceInSeconds();

    This function returns the current current ticks of the timer in seconds; you can then set the "Status of reservation" field when the value of the timer reaches a certain value.

    Xrm.Page.getAttribute("statusofreservation").setValue(value);

    The drawback of this method is that it will break once you upgrade to Dynamics 365.

  • crm development Profile Picture
    crm development 870 on at
    RE: Use end of Timer for start workflow

    Hi, give a try with below.

    community.dynamics.com/.../getting-the-current-value-of-the-timer

    Thanks,

    Anand

  • Alexandr J.  Profile Picture
    Alexandr J. 246 on at
    RE: Use end of Timer for start workflow

    Thanks for link, but that's not solving my problem - i need to execute change of Status field when timer gets 0:00. Timer shows the time till is user's reservation active so i want to stop the timer at 0:00 and start some workflow with change of field Status.

  • Flydancer Profile Picture
    Flydancer 1,332 on at
    RE: Use end of Timer for start workflow

    Hi Alexandr,

    have a look at this article: www.catapulterp.com/set-timer-in-crm-for-case-management

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