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ReportIn the payables module, when we post a credit card payment, an invoice will automatically be created against the Credit Card vendor that we have setup on the Credit Card Setup window (Credit Card – Used by Company – Credit Card option is ticked).
However in the receivables module (Credit Card – Accepted from Customer – Charge Card option), this is not the case. On the Help file it says:
Mark this option if payments made to your company with charge cards must be collected from the company issuing the card before they can be considered received. Charge cards require that you enter a posting account. Payments made with charge cards are treated as accounts receivable amounts. They must be submitted to the credit card company and the reimbursement received before the payment is considered received.
It appears that Great Plains does not anymore handle the tracking of the payment from the credit card company. Am I missing something? Is this working as designed or a product limitation?
Thank you.
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