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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / An error occurred. Ple...
Microsoft Dynamics CRM (Archived)

An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

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Posted on by Community Member Microsoft Employee

Hi all, i newbie in this CRM.

With a lot of change i get strange error.

8712.err1.PNG

I can't close, change for example task. Even just created task i can't close.

5078.err2.PNG

4431.err3.PNG

Always the same error, but several time i got next error:

Microsoft Dynamics CRM Error Report Contents

<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Uncaught TypeError: Cannot read property '_globalQuickCreate' of null</Message>
   <Line>1</Line>
   <URL>/main.aspx#705138658</URL>
   <PageURL>/main.aspx#705138658</PageURL>
   <Function>anonymousr:Cannotreadproperty'_globalQuickCreate'ofnull</Function>
   <FunctionRaw>TypeError: Cannot read property '_globalQuickCreate' of null</FunctionRaw>
   <CallStack>
    <Function>anonymousr:Cannotreadproperty'_globalQuickCreate'ofnull</Function>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36</BrowserUserAgent>
   <BrowserLanguage>undefined</BrowserLanguage>
   <SystemLanguage>undefined</SystemLanguage>
   <UserLanguage>undefined</UserLanguage>
   <ScreenResolution>1920x1080</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClienState>Online</ClienState>
   <ClientTime>2016-09-23T15:34:01</ClientTime>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1058</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>1033</UserCulture>
    <OrgID>{6044809C-BADE-4877-9339-0DABD3F54396}</OrgID>
    <UserID>{D868E02D-90EE-EA11-80C5-000C29E16067}</UserID>
    <CRMVersion>8.1.0.359</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>

<CrmScriptErrorReport>
  <ReportVersion>1.0</ReportVersion>
  <ScriptErrorDetails>
   <Message>Uncaught TypeError: Cannot read property '_globalQuickCreate' of null</Message>
   <Line>1</Line>
   <URL>/main.aspx#705138658</URL>
   <PageURL>/main.aspx#705138658</PageURL>
   <Function>anonymousr:Cannotreadproperty'_globalQuickCreate'ofnull</Function>
   <FunctionRaw>TypeError: Cannot read property '_globalQuickCreate' of null</FunctionRaw>
   <CallStack>
    <Function>anonymousr:Cannotreadproperty'_globalQuickCreate'ofnull</Function>
   </CallStack>
  </ScriptErrorDetails>
  <ClientInformation>
   <BrowserUserAgent>Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36</BrowserUserAgent>
   <BrowserLanguage>undefined</BrowserLanguage>
   <SystemLanguage>undefined</SystemLanguage>
   <UserLanguage>undefined</UserLanguage>
   <ScreenResolution>1920x1080</ScreenResolution>
   <ClientName>Web</ClientName>
   <ClienState>Online</ClienState>
   <ClientTime>2016-09-23T15:34:01</ClientTime>
  </ClientInformation>
  <ServerInformation>
    <OrgLanguage>1033</OrgLanguage>
    <OrgCulture>1058</OrgCulture>
    <UserLanguage>1033</UserLanguage>
    <UserCulture>1033</UserCulture>
    <OrgID>{6044809C-BADE-4877-9339-0DABD3F54396}</OrgID>
    <UserID>{D868E02D-90EE-EA11-80C5-000C29E16067}</UserID>
    <CRMVersion>8.1.0.359</CRMVersion>
  </ServerInformation>
</CrmScriptErrorReport>

And in Events log i found next error:

Monitoring test failed: Test Title: Check report server from SRSDataConnector.: Machine: WIN-L756SIEBJ0T: ServerRole: SrsDataConnector
Test Log:
System.Web.Services.Protocols.SoapException: The permissions granted to user 'SVITSOFT\CRMSVC' are insufficient for performing this operation. ---> Microsoft.ReportingServices.Diagnostics.Utilities.AccessDeniedException: The permissions granted to user 'SVITSOFT\CRMSVC' are insufficient for performing this operation.
   at Microsoft.ReportingServices.Library.ReportingService2005Impl.ListChildren(String Item, Boolean Recursive, CatalogItemList& CatalogItems)
   at Microsoft.ReportingServices.WebServer.ReportingService2010.ListChildren(String ItemPath, Boolean Recursive, CatalogItem[]& CatalogItems)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.Crm.ReportingServices2010.ReportingService2010.ListChildren(String ItemPath, Boolean Recursive)
   at Microsoft.Crm.Monitoring.Tests.ReportServer.CheckReportServerFromSrsDataConnector.Execute()
   at Microsoft.Crm.Monitoring.Engine.MonitoringRuntime.ExecuteMonitoringTest(MonitoringTestBase test, Int32 attempts)

<ErrorCode xmlns="www.microsoft.com/.../reportingservices">rsAccessDenied</ErrorCode><HttpStatus xmlns="www.microsoft.com/.../reportingservices">400</HttpStatus><Message xmlns="www.microsoft.com/.../reportingservices">The permissions granted to user 'SVITSOFT\CRMSVC' are insufficient for performing this operation.</Message><HelpLink xmlns="www.microsoft.com/.../reportingservices">go.microsoft.com/fwlink;amp;EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&amp;EvtID=rsAccessDenied&amp;ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&amp;ProdVer=12.0.4459.0</HelpLink><ProductName xmlns="www.microsoft.com/.../reportingservices">Microsoft SQL Server Reporting Services</ProductName><ProductVersion xmlns="www.microsoft.com/.../reportingservices">12.0.4459.0</ProductVersion><ProductLocaleId xmlns="www.microsoft.com/.../reportingservices">127</ProductLocaleId><OperatingSystem xmlns="www.microsoft.com/.../reportingservices">OsIndependent</OperatingSystem><CountryLocaleId xmlns="www.microsoft.com/.../reportingservices">1033</CountryLocaleId><MoreInformation xmlns="www.microsoft.com/.../reportingservices"><Source>ReportingServicesLibrary</Source><Message msrs:ErrorCode="rsAccessDenied" msrs:HelpLink="go.microsoft.com/fwlink;amp;EvtSrc=Microsoft.ReportingServices.Diagnostics.Utilities.ErrorStrings&amp;EvtID=rsAccessDenied&amp;ProdName=Microsoft%20SQL%20Server%20Reporting%20Services&amp;ProdVer=12.0.4459.0" xmlns:msrs="www.microsoft.com/.../reportingservices">The permissions granted to user 'SVITSOFT\CRMSVC' are insufficient for performing this operation.</Message></MoreInformation><Warnings xmlns="www.microsoft.com/.../reportingservices" />

I'm not shure that this error is the same. And How to fix it?

 

*This post is locked for comments

  • Suggested answer
    Rickard Norström Profile Picture
    Rickard Norström on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    Ok, i found my issue. this installation is IFD and when a user used http it didn't work. A url rewrite from http to https did the trick.

  • Rickard Norström Profile Picture
    Rickard Norström on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    Hi,

    I'm facing this problem in a Dynamics 365 on prem version 8.2.2, has anyone been successful in resolvis it?

    Regards

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    No, still a problem! (

  • Tommy Lauritzen Profile Picture
    Tommy Lauritzen 350 on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    Did any of this help? I'm facing a similar issue

  • Suggested answer
    Tushar2016CRM Profile Picture
    Tushar2016CRM 1,130 on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    HI ,

    Please check below link if it might help :

    dynamicsofdynamicscrm.com/.../quick-tip-minimum-privileges-required-to-install-dynamics-crm-on-premise

    Thanks !

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    Hi.

    I have administrator role in CRM with AD user login

    r2.PNG

    But error for system user CRMSVC.

    In Report Manager i Add roles for this user.

    r2.PNG

    ISS pool works under this CRMSVC user, and can't be other, because appear error to impossible to login in CRM. 

    r3.PNG

    But maybe need other role change like in ISS, AD, SQL, SQL Reports, Running name Host Services...
    Bu where, and what exactly?

  • Suggested answer
    Tushar2016CRM Profile Picture
    Tushar2016CRM 1,130 on at
    RE: An error occurred. Please wait a few moments and try again. If the problem persists, contact a system administrator.

    HI ,

    The Error suggests that you dont have sufficient privileges to perform the action .

    Can you please check your security roles if they have the required update/delete permissions .

    If your in development environment then try to perform the same actions with System Administrator role and see if you get similar errors .

    Thanks!

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