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ReportIs there a way for me to post data in the Generic Listener without posting to localhost:5000?
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Is there a way for me to post data in the Generic Listener without posting to localhost:5000?
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We're having an issue where in the Cti "CallNewCallEvent" is being triggered multiple times (the number of times is inconsistent: 0-3).
Desired Output:
- When there is an incoming call(call is not yet answered;alerting/ringing), a new USD session will open with CRM records that matches the CTI Search.
Here's what is happening:
1- In USD, we're posting to the http:localhost:5000 url to trigger ScreenPopReuested event to trigger Windows Navigation Rule with the USD Component: CTI Desktop Manager: GenericListener
2- When there is an incoming call(not yet answered), new USD session will open. However, the 'CallNewEvent' where the posting to the localhost:5000 resides is being triggered multiple times. This causes USD to open multiple tabs in one single incoming call alert.
Any thoughts on what is the reason why this happen?
Should we expect this behavior that CallNewEvent is triggered multiple times?
Thank you!
I dont think so, If you can let me know what exactly you are planning to do, may be I can suggest some other solution.
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André Arnaud de Cal...
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