The error message 'The Customer does not exist.' when I use web service ApplyCustomerEntries.

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Posted on by Andrew1986

Team,

Could you help with the following question?

I try to use the following endpoint: host:port/.../CRONUS Canada, Inc./Page/ApplyCustomerEntries

According to this web service, I want to allocate a few invoices to one payment.

But I receive the error message:

<s:Envelope xmlns:s="">schemas.xmlsoap.org/.../">
<s:Body>
<s:Fault>
<faultcode xmlns:a="urn:microsoft-dynamics-schemas/error">a:Microsoft.Dynamics.Nav.Types.Exceptions.NavCSideRecordNotFoundException</faultcode>
<faultstring xml:lang="en-US">The Customer does not exist. Identification fields and values: No.=''</faultstring>
<detail>
<string xmlns="">schemas.microsoft.com/.../">The Customer does not exist. Identification fields and values: No.=''</string>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

Could you clarify what is the reason?

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Dynamics 365 Business Central

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Lars Lohndorf-Larsen Microsoft Employee on at

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Hello,

I guess that there is a customer entry (probably "Customer Ledger Entry") with a blank customer no. somehow. If you run the table directly:

host:port/.../CRONUS Canada, Inc./?table=21

Then see if you have any entries where "Customer No." is blank.

If not here, then check table 379 as well.

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Andrew1986 63 on at

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In table 21 all Customers have numbers.

Table 379 is empty

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Andrew1986 63 on at

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Maybe the reason is something else?

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