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Suggested answer

App Designer not showing in Dynamics 365

Posted on by

Hello, 

We recently upgraded to 8.2, and the App designer(My App) is not showing under the settings section Settings > Application > My App .  I  create and edit apps under solution but how to manage securtiy role for new apps.


Microsoft Dynamics 365Version 1612 (8.2.1.178) (DB 8.2.1.178) online

  • Suggested answer
    Cherut Profile Picture
    Cherut 6 on at
    App Designer not showing in Dynamics 365
    In order for view apps, you must have a security role with app permissions.
    (security role > Customization > App)


     
  • Ben Walker Profile Picture
    Ben Walker 265 on at
    RE: App Designer not showing in Dynamics 365

    Rather than editing the sitemap by hand, the XRMToolBox Sitemap Editor Plugin has an 'Add Default Sitemap Group' option (right-click on an area to see the option). This allows you to reinstate missing areas like Application and Process Center if they have been removed.

    Make sure to select 'Add child components too' to add the appropriate sub groups within these groups.

    I only found this out today when investigating the same issue - XRM toolbox to the rescue yet again!!!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: App Designer not showing in Dynamics 365

    Hi,

    In case you don’t have "My App" in Settings, you can navigate to it by path “https: //instancename.crm.dynamics.com/tools/AppModuleContainer/applandingtilepage.aspx”

    Replace inastancename.crm with your org and region specific path.

    BR,

    Judy

  • RE: App Designer not showing in Dynamics 365

    This worked for me too.

  • Laurent Riet Profile Picture
    Laurent Riet on at
    RE: App Designer not showing in Dynamics 365

    Thanks a lot, it worked perfectly well!

  • Suggested answer
    Michel van den Brink Profile Picture
    Michel van den Brink 4,697 on at
    RE: App Designer not showing in Dynamics 365

    Hello,

    For version 8.2:

    The 'My Apps' item in the main menu (SiteMap) points to this page:

    https://organizationname.crm.dynamics.com/tools/AppModuleContainer/applandingtilepage.aspx

    Here is the node you are missing from your SiteMap XML:

    <Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">
      <SubArea Id="nav_interactive_service_hub" ResourceId="Interactive_Service_Hub_SubArea_Title" DescriptionResourceId="Interactive_Service_Hub_SubArea_Description" ToolTipResourseId="Interactive_Service_Hub_SubArea_ToolTip" Icon="/_imgs/InteractiveServiceHub_32.png" Url="/engagementhub.aspx" AvailableOffline="false" IntroducedVersion="8.1.0.0" />
      <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="/tools/AppModuleContainer/applandingtilepage.aspx" AvailableOffline="false" Client="Web" IntroducedVersion="8.1.0.0" />
    </Group>

    You could use the SiteMap editor from the XrmToolBox to restore this node.

      

    For version 9.0:

    The 'My Apps' item in the main menu (SiteMap) points to a WebResource named 'msdyn_appmanagementcontrol'

    You could open this web resource directly to get the same page.

    https://organizationname.crm.dynamics.com/WebResources/msdyn_appmanagementcontrol 

    Here is the node you are missing from your SiteMap XML:

    <Group Id="Application" ResourceId="Menu_Label_Application" DescriptionResourceId="Menu_Label_Application" ToolTipResourseId="Menu_Label_Application_ToolTip" IntroducedVersion="8.1.0.0">
      <SubArea Id="nav_app_modules" ResourceId="App_Modules_SubArea_Title" DescriptionResourceId="App_Modules_SubArea_Description" ToolTipResourseId="App_Modules_SubArea_ToolTip" Icon="/_imgs/AppModules_32x32.png" Url="$webresource:msdyn_appmanagementcontrol" AvailableOffline="false" Client="Web" IntroducedVersion="8.2.0.0" />
    </Group>


    You could use the SiteMap editor from the XrmToolBox to restore this node.

  • Laurent Riet Profile Picture
    Laurent Riet on at
    RE: App Designer not showing in Dynamics 365

    Hello,

    same here but on prem ...what should I do?

  • Suggested answer
    moko33 Profile Picture
    moko33 1,784 on at
    RE: App Designer not showing in Dynamics 365

    That's Strange thing that happens within all CRM/365 setups of the newest Version nbr.

    You need to go into one of the existing apps (sales app / service app, ...) and here you are: the Settings=>"My Apps" navigation pane is still there.

    I think it must be a bug that this navigation pane isn't available form your default business app (Dynamics 365 - custom).

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