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Supply chain | Supply Chain Management, Commerce
Answered

Retail Statement Posting error Periodic discount account aren't set, the discount amount won't be posted.

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Posted on by 1,862

Hi,

I'm getting this error while posting the satement:

Periodic discount account aren't set, the discount amount won't be posted.

pastedimage1652064987553v1.png

There are various discounts in the system. Some of them are disabled. Of which are enabled the discount accounts are there.

One reason I can guess is that the discounts were disabled after they were used in the POS transactions.

How can I find out which Discount codes were used in the retail store transactions from the HeadOffice?

Appreciate any tips.

Best Regards,

  • Afnan Ahmad Profile Picture
    Afnan Ahmad 60 on at
    RE: Retail Statement Posting error Periodic discount account aren't set, the discount amount won't be posted.

    can you please elaborate how the discount codes were updated. Because I am facing same error on statement posting and identified that one of discount have missing discount account. Even after assigning the account, statement is not posting and giving the same error.

    Also I couldn't find the table RetailTransactionPeriodicDisocuntTrans rahter retailtransactiondicounttrans.

  • MYGz Profile Picture
    MYGz 1,862 on at
    RE: Retail Statement Posting error Periodic discount account aren't set, the discount amount won't be posted.

    Thanks Shafeeque,

    This is what I end up doing. Get all the discounts used in RetailTransactionPeriodicDiscountTrans, then do a vlookup with exported All Discounts data and check on which discount code account is missing. Filling in the account in the discount code fixed the issue.

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,487 Super User 2024 Season 2 on at
    RE: Retail Statement Posting error Periodic discount account aren't set, the discount amount won't be posted.

    There is not a direct form where you can see in all the promotions you used in retail store transactions. If you have access to table browser, you can check the table RetailTransactionPeriodicDiscountTrans to see all the all promotions used in transaction. 

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