multiple customers in one case

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Posted on by sdnd2000

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Hi, is that possible to have multiple customer in one case, and how to associate with account in the subgrid? As far as I know, there is only one customer field

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sdnd2000 2,409 on at

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RE: multiple customers in one case

Thanks for that. can we change the existing connection roles?
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David Jennaway 14,063 on at

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RE: multiple customers in one case

There is just the one customer field. You could link multiple customers in a couple of ways:

You could use connections, which also allows you to specify a role, which may be useful

You could create a custom N:N relationship between the account and case entity