Hello,
When an Account is assigned to a new Owner, CRM cascades that change to include the Case Owner. Is there a simple way to stop the change of Case Owner?
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Hello,
When an Account is assigned to a new Owner, CRM cascades that change to include the Case Owner. Is there a simple way to stop the change of Case Owner?
*This post is locked for comments
Easily fixed by changing the Account > Incident cascade rules:
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André Arnaud de Cal... 291,280 Super User 2024 Season 2
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